Covid 19 information

Dear travellers 

As of April 16th MS Norröna is back in schedule. 

Due to the Covid-19 situation, we offer to re-book tickets to the Faroe Islands until the 30th of June and to Iceland until the 20th of June. 

Traveling to the Faroe Islands: 
Faroese authorities advise anyone arriving in the Faroe Islands, regardless of nationality, to go directly into home quarantine for 14 days. This is valid until the 30th of June 2020. 

Traveling to Iceland: 
All travellers arriving in Iceland, regardless of nationality,  must be quarantined for 14 days from their day of arrival. This is valid until the 15th of June 2020. 

If you have a ticket to Iceland with a stop over in the Faroe Islands you can re-book the ticket to a ticket without the stop over, free of charge until the 30th of June. 

If you wish to re-book your ticket, please contact our sales office via mail: info@smyrilline.nl

Due to COVID-19, the Faroe Islands have introduced recommendations for travellers. For more information, please visit corona.fo 

For information regarding COVID-19 and tourists in Iceland please read more here: covid.is/sub-categories/tourists

All passengers traveling to Iceland need to fill out the Public Health Passenger Locator Form before arriving in Iceland. You can print it from the web or get it in the reception onboard. The form needs to be given to Icelandic authorities when arriving in Iceland.

Public Health Passenger Locator Form

The situation regarding the Coronavirus “COVID-19” has our full attention and we prioritize the safety of our customers and employees very high. We are monitoring updates and guidance from relevant authorities and health organisations in the countries where we operate very closely.

To ensure the safety of our passengers and crew we are taking precautionary measures to prevent the spread of the Coronavirus onboard Norröna. 

- Information posters focused on hygienic measures to prevent the spread of the virus based on the World Health Organisation guidelines.

- Increased the frequency of preventive cleaning and disinfection of “Hand Contact Point Hotspots” such as door handles, access touch pads and telephones.

- Increased possibilities for hand wash and disinfection placed in public areas to ensure good hand hygiene.

- Staff is instructed to stay at home if they experience any of the Covid-19 symtoms. Or if they within the last 14 days, before symptoms occurred, stayed in areas* that are affected with a widespread transmission of Covid-19.

- If a passenger arrives at the ship and shows symptoms of Coronavirus or have a fever, then they will be refused boarding.

In advance of any journey, we encourage all travellers to follow latest guidance from the national health authorities.

The following links take you to guidance in each of the markets in which Smyril Line operates:

Iceland

Denmark 

Faroe Islands

* who.int